Well done to the working party led by Robin Twigge for an amazing job in the churchyard. The churchyard looks amazing.
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Sunday, 11 July 2021
Friday, 2 July 2021
County Broadband
Incompetence or scam?
We are still waiting for connection by County Broadband. The sales pitch was very persuasive and we, along with many people in our village, signed up eagerly. This was over 2 years ago and we are still waiting. Today I phoned the Director of Sales, James Salmon, but he could not give me any information about when we will be connected as he didn’t have the, quote ‘bandwidth’ to help me. He suggested I phone customer services. The Sales Manager, Tim Dagnell-Scott was not answering his phone so I spoke to a customer services agent but she could not answer my question either. Apparently, they are waiting for the ‘Build Team’ to complete the operation but do not have a clue when this will happen. Customer services don’t seem to be able to access any data from this team.
This delay is on top of unexpected additional charges being levied on connections to some of the properties in the village. We’re beginning to think this may be an elaborate scam. If not, it's sheer incompetence.